WARRANTY COVERAGE
For one (1) year from the date of purchase, Bellador Corp. guarantees that your door will remain free from defects related to manufacturing or workmanship. This warranty applies exclusively to the original purchaser who acquired the product directly from Bellador Corp. or an authorized dealer. Original Purchaser means the first end-user purchaser who purchases and takes ownership of the product from Bellador Corp. or an authorized Bellador Corp. dealer. This warranty is non-transferable. Proof of purchase, such as a receipt, is required for all warranty claims. Products should be inspected before installation. Installation of the product constitutes acceptance of its appearance and condition, except for latent manufacturing defects that could not reasonably have been discovered prior to installation. Warranty applies only to products installed in their original location.
EXCLUSIONS
- Installation or use in outdoor environments.
- Products not stored prior to installation in a dry, enclosed, climate-controlled building, protected from direct sunlight, excessive moisture, standing water, or temperature extremes.
- Products not stored flat and adequately supported to prevent twisting, bowing, or warping.
- Use for purposes other than those structurally intended by Bellador Corp.
- Misuse, vandalism, abuse, accidents, negligence, or unauthorized modifications.
- Improper installation, job-site storage, cleaning, or maintenance.
- Exposure to temperature or humidity extremes (outside 50-85°F / 10-29°C and 25-60% relative humidity).
- Prolonged direct contact with liquid moisture or standing water.
- Exposure to direct sunlight, smoke, or ambient conditions that naturally alter color or finish over time.
- Standard hardware or mechanisms installed in coastal environments (within three miles of salt water).
- Fire, flood, acts of God, or other external causes beyond our control.
- Natural variations in linear wood grains, texture, and color inherent to organic materials.
- Degradation of finish or appearance caused by abrasive cleansers, chlorine, or acidic agents.
- Normal wear and tear.
SOLE AND EXCLUSIVE REMEDY
If a covered defect arises, Bellador Corp. will, at its discretion, repair or replace the defective product or component. If repair or replacement is not commercially feasible, we reserve the right to provide a refund or credit toward a comparable product. These options constitute the sole and exclusive remedy for any product defect or non-conformity. Bellador Corp.'s total liability shall never exceed the original purchase price of the defective product. Bellador Corp. reserves the right to inspect any product prior to approving warranty coverage. This Limited Warranty is subject to the Limitation of Liability provisions contained in these Terms and Conditions.
ADDITIONAL COSTS NOT COVERED
- Labor costs associated with the original installation, removal, or reinstallation of the product or component.
- Labor or material charges required to remove, reinstall, repaint, or refinish adjacent building materials (such as drywall or trim) affected by the repair or replacement.
CLAIMS PROCESS
To submit a claim, fill in our Warranty Claim Form or contact us at service@belladorusa.com or 862-662-8882 with proof of purchase, photographs of the alleged defect, and a written description of the issue. Our team will guide you through a smooth, hassle-free solution.