All Orders submitted to Bellador Corp. ("Bellador USA" or "we") are subject to acceptance by us. Bellador Corp. reserves the right to decline an Order based on factors including price, finish, quantity of goods, shipping address, or lack of satisfactory credit standing at the time of shipment. Purchase orders, quotes, acknowledgements, or similar documents issued by the purchaser with conflicting terms and conditions are not binding on Bellador Corp.

All Orders must be submitted in writing on your company's own purchase order form. No phone or handwritten orders will be accepted. Each Order must be clearly labeled with a purchase order number and any special circumstances. Indicate item number, color, product description, and price for prompt and proper processing.

Orders can be submitted 24/7 via email to orders@belladorusa.com. We confirm orders within two (2) business days by email, correcting and confirming pricing and providing an estimated shipping date. We will contact you for clarification on any concerns, and the Order will be on hold until resolved. If you don't receive confirmation within two (2) days, contact us.

Contact your sales representative for questions regarding placing Orders, display Orders, or personal use Orders.

We process Orders on a first-in/first-processed basis. Incomplete Orders may delay processing. We'll notify you of Order receipt. If you don't receive notification within two (2) business days, consider the Order unreceived and contact us at 862-662-8882 or orders@belladorusa.com.

Order changes or cancellations are at Bellador Corp.'s discretion. Since products are custom-made, changes/cancellations are subject to charges. Order corrections or cancellations are free up to 24 hours after confirmation. Charges for changes/cancellations depend on the production stage at the request time.

All Bellador Corp. products are custom/special order and non-returnable due to customer errors or change of mind. Returned merchandise will not be accepted without prior written authorization from Bellador Corp. Refer to the catalog or Product Warranty for damaged or defective Orders.

Credit terms are granted solely to qualified authorized dealers upon Bellador Corp.'s approval based on creditworthiness. New customers will be required to pay by credit card, ACH, certified check, or wire transfer for a minimum of six (6) months. Upon demonstrating a satisfactory payment history and maintaining an account in good standing, Bellador Corp. may, at its sole discretion, extend credit terms. Bellador Corp. reserves the right to modify, suspend, or revoke credit terms at any time based on payment history or credit status.

Buyer may not withhold or reduce payments for pending claims without Bellador Corp.'s prior written consent.

Bellador Corp. accepts MasterCard, Visa, company checks, and bank wires for invoice payments. All bank wires require prior authorization by Bellador Corp.'s accounting department. Buyers bear all bank fees associated with wire transfers.

All first-time showrooms and distributors must prepay their first orders via credit card (subject to a 3% processing fee), company check, or ACH payment.

Late invoices will accrue a finance charge of 1.5% per month. Bellador Corp. reserves the right to modify payment terms to "prepaid only" or place accounts on hold for past-due balances. Any disputes regarding past-due accounts will be resolved in the NY/NJ legal system, and Buyer shall be responsible for all legal fees and costs incurred by Bellador Corp. in collecting delinquent payments.

Insufficient funds checks will be assessed a $75.00 processing fee.

All Project Orders with a net order value of $20,000 or greater require a 50% advance deposit or full payment upon placement of order, regardless of Buyer's credit status.

All prices are based on prevailing rates at the time of order unless otherwise specified in writing. Prices are subject to change without notice. All prices are listed in US Dollars and exclude taxes, transportation, and insurance, which are Buyer's sole responsibility.

Buyer is responsible for all applicable taxes and government charges (including any increases) affecting Bellador Corp.'s costs or collection obligations on sales, purchases, deliveries, storage, processing, or consumption of goods. Any drop-shipped orders outside Buyer's resident state require a sales tax exemption certificate for the destination state on file with Bellador Corp. Failure to provide this certificate will result in
Bellador Corp. charging sales tax on the transaction. Buyer's attempt to deduct or avoid paying sales tax may lead to suspension of future shipments until the issue is resolved. International: Buyer is responsible for all customs/brokerage fees and duties associated with shipments to non-US destinations.

Shipping and Delivery Dates are estimates provided in good faith and adhered to as closely as possible. We accept no responsibility for unforeseen delays or resulting losses or damages, regardless of the reason.

Project Orders may have additional lead times based on complexity and size. We will provide an estimated lead time upon quotation, subject to revision. Discuss special carrier and condition requests with a Bellador Corp. representative.

Orders are shipped F.O.B. Shipping Point from a Bellador Corp. distribution center via best carrier. Bellador Corp. is not responsible for transit damages. Ownership of goods transfers to the buyer upon carrier acceptance.

All items on a single PO ship complete. Partial shipments require a written request and may incur additional fees. Back-ordered products remain active orders unless the customer requests a cancellation in writing and receives written confirmation.

Before booking any non-standard shipments, contact a Bellador Corp. representative to discuss special carrier or unique handling condition requests.

Option Eligibility:Dealers may elect to arrange their own transportation using a designated carrier under Bellador
Corp.'s Customer-Arranged Freight Program.

Routing & Documentation:The Dealer or designated carrier must submit a completed Bill of Lading (BOL) toorders@belladorusa.com at least 24 hours prior to the scheduled pickup. All BOLs must explicitly mark freight charges as "Freight Collect" or "Third-Party Bill."

Ready-for-Pickup Notice:Bellador Corp. will issue a Ready-for-Pickup Notice specifying dock location, weight, pallet dimensions, and pickup window once the order is packed.

Transfer of Title & Risk:In accordance with Section 18 (F.O.B. Shipping Point), ownership and risk of loss transfer to the Dealer the moment the freight is loaded onto the carrier's vehicle. Bellador Corp. is not liable for carrier delay, transit damage, or third-party detention fees.

Storage & Pickup Window:Freight must be retrieved within 48 business hours of the Ready-for-Pickup Notice. Shipments held past this window are subject to a storage fee of $50 per pallet/day.

Open and inspect all shipments immediately. Inspect delivered items thoroughly before signing. The delivery receipt records all facts at delivery and verifies freight receipt in good order unless noted.

We meticulously package for optimal protection, but transit issues can occur. Follow inspection guidelines upon receiving shipments.

Upon delivery, carefully inspect each item for damage/shortages. Signing without indicating damaged or missing items assumes all merchandise was received in good condition, and you will be responsible for replacement costs.

Note, "Damaged" or "Missing Boxes" on the proof of delivery form if you see damage or notice missing boxes.

Report all truck damage and freight claims within 24 hours of delivery or risk denial by the carrier or Bellador Corp.

Take five (5) pictures of the item and packaging and email them with a detailed description toservice@belladorusa.com.
Include your order number in the email subject line.

You can also contact Customer Service at862-662-8882 for filing instructions.

We will work with you to resolve any errors in shipped products or product information. However, Bellador Corp. is not responsible for incidental damages resulting from installing an incorrect product without verifying its accuracy and fit.

Bellador Corp. reserves the right, without prior notice or liability, to discontinue or modify any model, color, specification, or price of its products.

Bellador Corp. may, at its sole discretion, incorporate custom designs developed for specific clients into its standard product offerings, unless expressly prohibited by a written agreement signed by both parties.

Product dimensions and weights are provided as approximations for estimation purposes only. Rely solely on the actual product for final installation and calculation needs.

Many Bellador Corp. products are handcrafted from natural materials like wood, glass, epoxy or metal. As such, slight variations in color, shade, grain, tonality, veining, and texture are inherent characteristics and are not considered defects.

Additionally, exposure to elements like smoke or excessive sunlight may alter the original appearance. Buyer acknowledges and accepts these natural variations.

Product samples, showroom displays, catalogs, brochures, digital renderings, websites, and photographs are provided for illustrative purposes only.

Due to the natural characteristics of wood and other materials, manufacturing processes, lighting conditions, printing methods, and individual monitor or device settings, the color, grain, texture, sheen, and finish of the delivered product may vary from samples or images.

Such variations are normal and are not considered defects.

Regularly dust products with soft, lint-free cloth. Dampen the cloth slightly with water or a commercial dust remover if necessary.

Use any standard glass cleaner to clean glass surfaces. Exercise caution to avoid damaging the surrounding finish.

Products should be stored indoors in a clean, dry, enclosed, climate-controlled environment. Doors must be kept flat on a level surface with adequate support and protected from direct sunlight, excessive moisture, standing water, and extreme temperature or humidity fluctuations.

Products should remain in their original packaging until installation whenever practical.

Never use harsh abrasives like detergents, soap pads, or steel wool on Bellador Corp. wood products, as these will damage the wood finish.

Avoid paste waxes and silicone-based polishes, as they can leave a residue that attracts dust.

Bellador Corp. will, at its sole discretion, either repair or replace any defective product(s) free of charge to the Buyer. All alleged defects are subject to Bellador Corp.'s inspection. Buyer agrees to cooperate with such inspection, including providing photographs or returning the product for examination upon request.

Buyer must report any visible defects, shortages, or shipping damage within fifteen (15) days of delivery. Latent manufacturing defects that could not reasonably have been discovered upon inspection must be reported promptly after discovery during the applicable warranty period.

Expedited shipping for repaired or replacement products will be at Buyer's expense.

Dealer acknowledges and agrees that all Intellectual Property Rights ("IPR") (including, but not limited to, trademarks, copyrights, patents, trade secrets, and all other proprietary rights) in and to Bellador Corp.'s business activities, products, promotional materials, and any technology related thereto, are the sole and exclusive property of Bellador Corp.

Dealer shall be granted a non-exclusive, non-transferable, revocable license to use Bellador Corp.'s IPR solely for the purpose of promoting and selling Bellador Corp.'s products in accordance with these Terms and Conditions and any other written instructions provided by Bellador Corp. Any other use of Bellador Corp.'s IPR is strictly prohibited without the prior written consent of Bellador Corp.

Dealer agrees to promptly and fully notify Bellador Corp. in writing of any actual or suspected infringement of Bellador Corp.'s IPR by any third party, including any competitor of Bellador Corp., of which Dealer becomes aware. Such notification shall include all relevant information regarding the alleged infringement, including the identity of the infringer, the nature of the infringing activity, and any evidence supporting the claim of infringement.

Dealer agrees to hold all confidential information relating to Bellador Corp.'s IPR in strict confidence and not to disclose such information to any third party without the prior written consent of Bellador Corp.

Dealer may not assign, transfer, or sublicense any of its rights or obligations under these Terms and Conditions relating to Bellador Corp.'s IPR without the prior written consent of Bellador Corp.

This Section shall survive the termination or expiration of these Terms and Conditions for any reason.

Bellador Corp. reserves the right to seek any and all remedies available at law or in equity for any violation of this Section by Dealer, including injunctive relief, damages, and attorneys' fees.

This Section shall be governed by and construed in accordance with the laws of the State of New York without regard to its conflict of laws provisions.

To the fullest extent permitted by applicable law, Bellador Corp.'s total liability arising out of or relating to the sale, delivery, installation, use, or performance of its products shall not exceed the original purchase price of the specific product giving rise to the claim.

In no event shall Bellador Corp. be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:

• Loss of profits
• Loss of business opportunities
• Project delays
• Loss of use
• Labor or installation costs
• Removal or reinstallation expenses
• Damage to surrounding materials or property
• Storage fees
• Freight or expedited shipping charges
• Claims by third parties

Regardless of whether such damages arise from breach of contract, negligence, warranty, strict liability, or any other legal theory, even if Bellador Corp. has been advised of the possibility of such damages.

Bellador Corp. shall not be liable for delays or failure to perform caused by events beyond its reasonable control, including but not limited to acts of God, fire, flood, hurricanes, earthquakes, pandemics, war, terrorism, labor disputes, government actions, transportation interruptions, port congestion, material shortages, supplier failures, utility outages, or other unforeseen circumstances.

Delivery dates shall be extended for the duration of such events. Bellador Corp. shall promptly notify the Buyer of any Force Majeure event that materially affects delivery schedules.

Authorized dealers and resellers are required to comply with all Bellador Corp. policies applicable to authorized resale, including, without limitation, Bellador Corp.'s Minimum Advertised Price (MAP) Policy, Authorized Dealer Policy, Brand Guidelines, and any amendments thereto.

Such policies are incorporated herein by reference and may be modified by Bellador Corp. from time to time upon written notice to authorized dealers.

These Terms and Conditions, together with any quotation, invoice, order acknowledgment, and written warranty issued by Bellador Corp., constitute the entire agreement between the parties and supersede all prior discussions, representations, or agreements.

No modification shall be binding unless made in writing and signed by an authorized representative of Bellador Corp.